My vision is that my clients appreciate me because they are satisfied with my work. That they know that they can trust me, that I keep my promises. That I am available to answer their questions and that I do not leave them alone.
My values are reliability, commitment, knowledge and organization.
I have to admit that when I first came to Madrid almost 10 years ago, many things seemed quite strange to me. Where do I have to register? What is a NIE? How do I get a social security number? Is all of that really so complicated? And, especially, why does nobody here speak English?
At that time I would have liked to have known someone who would take charge of my problems and solve them for me. Someone who knows where to go and what to present to achieve what is intended.
Since then, Spain has changed a lot, and so have I: the language is no longer a problem and over time I have not only become familiar with the idiosyncrasies of the Spaniards, but also have grown fond of some of them.
Although clear rules do exist here, they are not as irrevocable as in Germany (for example). It can be exhausting sometimes, but with a little tact and sensitivity it is often possible to solve a seemingly unsolvable issue.
So even though I'm now used to how things work here, I still think it´s a good idea not to have to take care of everything myself.
Everyone is a specialist in a different field. Why not use this unique knowledge? In this way, everyone could do what they do best and help others at the same time. Thus, everyone would gain time and could dedicate it to do the things they consider really important.